Please take note that we pack out 1 gram silica gels based on weight :) We do hope you can understand that we do not count each and every one of the packets that we pack. We always ensure that we add a little more weight to your pack so that there would be a high chance you would get more silica gels than you asked for, but in the instance that you do get short of a few packets, we truly apologise.
Our distribution centers are cleaning surfaces according to CDC guidelines and all workers are implementing “social distancing” practices to be extra safe. Everyone who can, is working from home. If you’re concerned about the safety of receiving a box in your home, the World Health Organization has more info on the topic here.