Our Updated Return Policy
Returns
At SilicaGelly, we pride ourselves with providing a quality product and exceptional customer support. Therefore, we have included a Return Policy to all our customers. This allows our customers to have a worry free buying experience with us.
If you have received the correct order and are unsatisfied with the item, we’re happy to accommodate this request within 14 days of receiving. Items must be sealed in the original packaging. Customers are responsible for shipping the item back to our store, and the customer will incur the shipping cost. Once we receive the item, we will inspect and notify you that we have received your returned item. If your return is approved, you will be refunded within 5-7 business days through the method of payment the item was originally purchased.
To return an item, please email info@silicagelly.com and include:- Your order number
- Name on the order
- Email the order was made with
- Your request.
Full terms here.
Keen to purchase? Buy silica gels and oxygen absorbers.
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Also in Updates
Happy Valentines Day
Happy Valentines Day to everyone. Once again to all of you who received beautiful flowers from your significant other and want to cherish the symbol of the gift, you can easily dry your flowers fast with specially designed silica gel for flowers.
All you have to do is place the flowers that you want to dry into a container and fill them up with silica gel.
Why we do not have a physical store?
Reasoning is very simple - Value. We want to provide the highest value to our customers at the lowest cost possible. Would you rather pay more for the same product by going to a brick and mortar store? Or shop online and save? We thought so.
